Customer Service is not a department... It's an attitude.
10 Phrases that will make your customers feel LOVED! (by walkthetalk.com)
- I apologize for our mistake. Let me make it right.
- Thank you for your business. Please come back again.
- I'm not sure but I will find out.
- What else can I do for you?
- What is most convenient for you?
- How may I serve you?
- How did we do?
- Glad you're here!
- Thank you!
and one more time.... Customer Service is not a department... It's an attitude.