Customer Service is not a department… It’s an attitude.
10 Phrases that will make your customers feel LOVED! (by walkthetalk.com)
– I apologize for our mistake. Let me make it right.
– Thank you for your business. Please come back again.
– I’m not sure but I will find out.
– What else can I do for you?
– What is most convenient for you?
– How may I serve you?
– How did we do?
– Glad you’re here!
– Thank you!
and one more time…. Customer Service is not a department… It’s an attitude.