Archive for Blog

June 13, 2016   Posted by: gzimmerman

GoldMine 2016.1 Released

Simple  –  Affordable  –  Proven

The new version of GoldMine Premium Edition 2016.1 has been released.  This gives you the ability to use the Web and access your basic data along with your opportunities and customer service cases via your Smart Phone or Tablet.

View GoldMine Web for more information.

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May 4, 2016   Posted by: gzimmerman

Troublesome Marketing Myths and ROI: Listen While You Work on SLMA Radio

Well worth the listen… http://blog.salesleadmgmtassn.com/…/marketing-myths-and-roi…?

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April 27, 2016   Posted by: gzimmerman

Customer Service

Customer Service is not a department… It’s an attitude.
 
10 Phrases that will make your customers feel LOVED! (by walkthetalk.com)
– I apologize for our mistake. Let me make it right.
– Thank you for your business. Please come back again.
– I’m not sure but I will find out.
– What else can I do for you?
– What is most convenient for you?
– How may I serve you?
– How did we do?
– Glad you’re here!
– Thank you!
– Yes!
and one more time…. Customer Service is not a department… It’s an attitude.
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